SMS CONSENT OPT-IN

SMS Communication Consent

By providing your mobile phone number to The Automators Inc. ("Company," "we," "our," or "us"), you are giving your express written consent to receive text messages (SMS/MMS) from us on your mobile device.

This consent applies to informational, transactional, and promotional messages related to our AI automation services, appointments, updates, and other business communications.

This SMS consent policy complies with the Canadian Anti-Spam Legislation (CASL), the U.S. Telephone Consumer Protection Act (TCPA), and Twilio's messaging policies.

What You're Agreeing To

By opting in to receive SMS messages from The Automators Inc., you consent to receive:

• Appointment reminders and confirmations
• Service updates and notifications
• Project status updates and communications
• Promotional offers and marketing messages (if separately consented)
• Account notifications and important announcements
• Customer service and support messages

Message Frequency

Message frequency varies based on your interaction with our services:

• Transactional Messages: As needed for appointments, project updates, and account notifications
• Promotional Messages: Up to 4 messages per month (only with separate marketing consent)
• Service Messages: As necessary for customer support and service delivery

Message and Data Rates

Message and data rates may apply. Standard messaging rates from your wireless carrier will apply to all SMS messages sent and received. We do not charge additional fees for our SMS communications.

Message and data rates depend on your mobile service plan. Contact your wireless carrier for information about your messaging plan and potential charges.

We are not responsible for any charges incurred from your wireless carrier for receiving our messages.

How to Opt Out (Stop Messages)

You can stop receiving SMS messages from us at any time by using one of the following methods:

Alternative Opt-Out Methods:

• Email us at info@theautomators.ai
• Call us at +1 (866) 335-9561
• Contact us through our website contact form

After you opt out, you will receive one final confirmation message, and then no further messages will be sent to your number. To resubscribe, you will need to opt in again through our website or by contacting us directly.

Help and Customer Support

If you need help with our SMS program or have questions about our messages:

Additional Support Options:

• Email: support@theautomators.ai
• Phone: +1 (866) 335-9561 (Toll-free)
• Business Hours: Monday - Friday, 9:00 AM - 5:00 PM MST

Message Sender Information

All SMS messages will be sent from The Automators Inc. and will clearly identify us as the sender. Messages may be sent from:

• Short codes or phone numbers provided by our SMS service provider (Twilio)
• Messages will include our business name or clearly identify The Automators Inc.
• All messages will comply with carrier identification requirements

Privacy and Data Protection

Your mobile phone number and SMS consent information will be:

• Stored securely and used only for the purposes described in this consent
• Not sold, rented, or shared with third parties for their marketing purposes
• Protected in accordance with our Privacy Policy
• Retained as required by law and for record-keeping purposes

We may share your information with our SMS service provider (Twilio) and other trusted service providers who assist in delivering our services, under strict confidentiality agreements.

Legal Compliance

Our SMS program complies with:

• Canada: Canadian Anti-Spam Legislation (CASL)
• United States: Telephone Consumer Protection Act (TCPA)
• Carriers: CTIA Guidelines and wireless carrier requirements
• Platform: Twilio Messaging Policy and Acceptable Use Policy

We reserve the right to suspend or terminate SMS communications to comply with legal requirements or platform policies.

Consent Documentation

We maintain records of your SMS consent including:

• Date and time of consent
• Method of consent (web form, verbal, written, etc.)
• IP address and device information (for web consents)
• Copy of consent language presented
• Opt-out requests and confirmation

Changes to This SMS Consent Policy

We may update this SMS consent policy from time to time to reflect changes in our practices, legal requirements, or service providers. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending an SMS notification about significant changes
• Updating the "Last updated" date at the top of this page

Terms and Conditions

Your participation in our SMS program is also governed by our Terms of Service. By consenting to receive SMS messages, you also agree to those terms.

If there is any conflict between this SMS consent policy and our Terms of Service, the terms of your specific service agreement with us will govern.