The rules of the road.

These Terms of Service ("Terms") govern your use of The Automators Inc. ("Company," "we," "our," or "us") website, services, and AI automation solutions. By accessing our website or using our services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services. These Terms are governed by the laws of Alberta, Canada.

• “Services” refers to AI automation consulting, implementation, and related services provided by The Automators Inc.
• “Client” or “you” refers to individuals or organizations using our services.
• “Website” refers to theautomators.ai and all associated subdomains.
• “Content” includes all text, graphics, images, software, and other materials on our website.
• “Intellectual Property” includes patents, trademarks, copyrights, trade secrets, and other proprietary rights.

Permitted use

You may use our website and services for legitimate business purposes in accordance with these Terms and applicable law.

Prohibited activities

You agree not to:

• Use our services for illegal or unauthorized purposes
• Interfere with or disrupt our website or services
• Attempt to gain unauthorized access to our systems
• Copy, reproduce, or distribute our proprietary content without permission
• Use our services to harm, harass, or violate the rights of others
• Transmit viruses, malware, or other harmful code
• Engage in any activity that could damage our reputation or business

Specific AI automation and consulting services are governed by separate written agreements between The Automators Inc. and the Client. These service agreements will include:

• Scope of work and deliverables
• Project timelines and milestones
• Payment terms and conditions
• Confidentiality and data protection provisions
• Support and maintenance terms
• Intellectual property ownership

We provide free interactive tools on our website, including the ROI Calculator, AI Readiness Assessment, Customer Service Calculator, and Process Prioritizer. By using these tools, you agree to the following:

General tool terms

• Tools are provided “as is” for informational purposes only and do not constitute professional advice
• Results are estimates based on the information you provide and may not reflect actual outcomes
• We are not liable for business decisions made based on tool outputs
• You must have proper authorization to input any business data into our tools
• We reserve the right to modify, limit, or discontinue any tool at any time
• Tool calculations and results are processed in your browser and are not stored on our servers

PDF export & lead capture

• PDF reports are generated entirely in your browser — no data is uploaded to our servers
• To export a PDF, you may be asked to provide your name, email, and company — this information is stored in our CRM for follow-up communications
• Providing this information is optional — you can use the tools without exporting a PDF
• You may opt out of follow-up communications at any time by contacting us

Our property

All content, software, methodologies, and materials on our website and in our services are owned by The Automators Inc. or our licensors and are protected by Canadian and international intellectual property laws.

Client property

You retain ownership of your business data, processes, and proprietary information. We will not use your confidential information except as necessary to provide our services.

Developed solutions

Custom automation solutions developed specifically for your business will be subject to ownership terms specified in your service agreement.

• Service fees are specified in individual service agreements
• Payment terms are typically net 30 days unless otherwise agreed
• Late payments may incur interest charges at the rate of 1.5% per month
• All fees are in Canadian dollars unless otherwise specified
• Applicable taxes (GST/HST) will be added to invoices
• Refunds are subject to the terms of your service agreement

We understand the sensitive nature of business automation projects. We commit to:

• Maintaining strict confidentiality of your business information
• Implementing appropriate security measures to protect your data
• Not disclosing your information to third parties without consent
• Using your information only for providing agreed services
• Returning or destroying confidential information upon request

Service warranties

We warrant that our services will be performed with professional skill and care consistent with industry standards. Specific performance guarantees are outlined in individual service agreements.

Disclaimers

Except as expressly stated, our website and services are provided "as is" without warranties of any kind. We disclaim all implied warranties including merchantability and fitness for a particular purpose.

We do not guarantee uninterrupted or error-free service, though we strive to maintain high availability and quality standards.

To the maximum extent permitted by law, The Automators Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data loss, or business interruption.

Our total liability for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim during the 12 months preceding the claim.

Some jurisdictions do not allow limitation of liability for certain damages, so these limitations may not apply to you.

You agree to indemnify and hold harmless The Automators Inc. from any claims, damages, losses, or expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

Either party may terminate service agreements according to the terms specified in those agreements. We may suspend or terminate your access to our website immediately if you violate these Terms.

Upon termination, you must cease all use of our services and return any confidential materials. Provisions regarding confidentiality, intellectual property, and limitation of liability shall survive termination.

These Terms and any disputes arising from them shall be governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein.

Any legal disputes shall be resolved in the courts of Alberta, Canada. You consent to the exclusive jurisdiction of these courts.

Neither party shall be liable for any failure to perform due to circumstances beyond their reasonable control, including acts of God, natural disasters, war, terrorism, government actions, or other force majeure events.

By providing your mobile phone number and opting in to receive SMS messages through our website forms, you agree to the following terms:

Message types

The Automators Inc. sends non-marketing, transactional messages only. These include account updates, operational notifications, appointment reminders, service-related communications, and responses to your inquiries.

Frequency & costs

Message frequency varies based on your service engagement (typically 1–5 messages per month). Message and data rates may apply based on your mobile carrier plan. We do not charge for SMS messages.

Opt-out & help

Reply STOP to opt out, HELP for assistance. For full details see our SMS Consent Policy.

We may update these Terms from time to time to reflect changes in our services or legal requirements. We will notify you of material changes by posting the updated Terms on our website.

Your continued use of our services after changes take effect constitutes acceptance of the new Terms.

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely achieves the intent of the original.

These Terms, together with any applicable service agreements, our Privacy Policy, and our SMS Consent Policy, constitute the entire agreement between you and The Automators Inc. regarding your use of our website and services.