AI patient access for a Merritt-area clinic
AI voice + SMS coordinates scheduling, rescheduling, prescription refill triage, and after-hours intake across multi-clinic networks — integrating with the network EMR and routing exceptions to staff. A multi-location practice in Merritt could automate the bulk of front-desk coordination without adding headcount.
Outcomes
- Reschedules typically handled in under 30 seconds
- 15–20 hours per week of reception time freed per clinic
- After-hours appointment capture without rotating staff
- Audit trail aligned with applicable privacy law